You are not logged on Log on! You are not registered? Register Now! 5 Reasons to Register	Apply! Sales and Customer Service Location QC-Montreal Description Provide a positive experience to existing customers and potential customers to strengthen IKEA’s position as the best home furnishing store Starting date : November 12 Responsabilities Offer a professional and courteous phone service. Primarily calling existing IKEA customers for internet orders while attempting to bring up the number of sales by offering customer various add on products. Calling outbound in order to bring new business from both residential and business customers. Completing daily tracking reports in excel. Taking inbound phone orders and reservations when needed. Any other relevant tasks related to the department and assigned by a manager. Requirements Bilingual (French and English) Initiative, proactive and positive attitude Excellent verbal communication skills Work well independently and within a team Flexible and autonomous Knowledge of computer (Excel and Word) Sense of urgency Attention to detail Strong organizational skills Interest in home furnishings Outbound calling experience 1 year or more Availability Days, nights and weekends. Jobs interests have to be submitted via email or via Open IKEA. Apply! Back to Job List The candidates that have applied to this offer have also applied to the following offers: - Customer Service Representative - Conseillers bilingues, service a la clientèle - Call center agents