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Customer Service Representative
Location
QC-Montreal
Description
Customer Service Representative

Spot a great opportunity!

Fido is seeking motivated people who want to develop themselves in a stimulating and modern customer contact centre. Great colleagues, excellent working conditions… You’ll find all this at Fido, and much more!

You will act as a Fido ambassador to our clients and provide them with a superior customer experience at all times.

More specifically, you will:

  • Handle incoming calls;
  • Listen to customers, analyze their needs and offer adapted solutions;
  • Promote Fido products and services;
  • Meet established productivity objectives.


  • If you...

  • have a high school diploma
  • are available to work on a flexible schedule: days, evenings and week-ends
  • are bilingual
  • possess basic computer knowledge


  • then…this job is perfect for you!

    Become a master in the art of customer service – join us at our leading-edge call centre and enjoy Fido’s one-of-a-kind experience!

    Apply now !

    Advantages

  • A permanent position
  • Part-time status (20 to 27.5 hours OR 20 to 37.5 hours)
  • A highly competitive starting salary ($14.48/hour to $15.93/hour)
  • Evening premium (an additional $1 per hour after 6 p.m.)
  • An excellent bonus program (up to $3,000 per year, based on performance)
  • Access to a wide range of benefits
  • The opportunity to access a pension plan, a group RRSP, and a stock ownership program
  • Up to 50% discount on products and services
  • Reimbursement of your gym membership fees
  • Comprehensive training (part-time or full-time)
  • No experience required


  • Fido is part of the Rogers group of companies.
    Apply!
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    The candidates that have applied to this offer have also applied to the following offers:
    - Conseillers bilingues, service a la clientèle
    - Bilingual Representatives,Customer Service