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Description : Technical Support Operators (Montreal)
Do you consider yourself to be a technical support Pro?
Looking for a job where you can make a difference?
Is working for a company that helps save lives something you would be interested in?
Are you seeking a challenging and stimulating work environment where you can become a company ambassador?
Consider a job at Reliance Protectron where you can have all this and so much more
We offer:
Starting salary of 14.45$/hour plus a competitive variable compensation program
A paid training program (daytime training). The next training begins April 12th, 2010.
Flexible work schedules on a full time basis.
Competitive benefit plan including medical, dental and RRSP contribution.
Your tasks:
Receive customer calls and help them with their technical issues regarding their alarm system.
Identify the nature of the technical problem and request a service call if necessary
Dispatch calls to technicians
Place alarm systems in test mode for Technicians
Create new surveillance files for urgent matters when issues are out of regular business hours
Treat incoming alarm signals when monitoring station queue is full
Downloading of alarm system panels
All other tasks requested by immediate supervisor.
Reliance Protectron watches over a clientele across Canada. We provide products and services that are essential to the lives of over 1.5 million customers and our industry-leading monitoring network provides safety and security to more than 350,000 homes and businesses, managing in excess of 8 million alarm signals monthly.
Requirements for position:
High school diploma
Bilingualism (French & English)
Customer service experience
Availabilities to work days, evenings and week-ends
Flexible & Adaptable
Team player
Great interpersonal skills
Are you up for the Challenge? Send your resume today! by clicking on APPLY
Reliance Protectron is an equal opportunity employer.
